Interview Q&A
How long have you been in business?
Since 1998
What is your primary product or service?
Luxury Japanese Import Repair, specializing in Lexus,Toyota, Acura and Honda
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
Have had a love for cars since a toddler, just seemed to be the right match for me. I have a degree in psychology from the University of Missouri in Kansas City. I believe that my back ground in psychology has been a great asset in understanding the customer and helps in our great customer satisfaction index.
How do you differentiate yourself from other businesses in your category and area?
We strive to provide a pleasant service experience. We will not do anything on a customers vehicle that we would not do to our own. Trust is the key to our service experience.
How many locations do you have and do you have plans to expand?
Just opened a new location at 2711 Warwick Trfy. Kansas City, Mo. 64108 #816-471-4555. With the opening of the downtown location Exact Performance now has two locations.
Provide detailed directions to your location
Mission location is at 6403 Johnson Drive Mission, Kansas 66202 #913-384-4555. You can find us at Johnson drive and Lamar, next to the Valero gas station. Downtown Kansas city location is at 2711 Warwick trafficway Kansas City, Mo.64108 #816-471-4555. You can find us just east of 27th and main, just south of Crown Center.
What type of payments do you accept?
we accept all credit cards, checks and cash payments
Which areas do you service?
All of the Kansas City metropolitan and surrounding areas, all of overland park, mission, lenexa, olathe ...
Who owns your company or runs daily operations?
Ben Bennett
What are your hours of operation?
Monday thru Friday 7:30 am-6:00 pm
What is the best compliment anyone can give you?
Shake your hand and say "thank you for taking care of my vehicle".
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