Interview Q&A
How long have you been in business?
Bock's Steam Star began in 1994.
What is your primary product or service?
The following are our main services: Carpet Cleaning and Repair; Tile and Stone cleaning and sealing; Upholstery & Leather cleaning, and Oriental/Area Rug Cleaning.
How do you differentiate yourself from other businesses in your category and area?
We offer well educated and trained employees. We have the latest and greatest technology in the industry. As a company we offer only the best. Speak the truth. Are always good stewardess of your trust. We guarantee our work!
How many locations do you have and do you have plans to expand?
Currently we have 4 trucks routed throughout Kansas City Metro area Mon-Sat. We also have an area rug cleaning truck at our in plant cleaning facility. Our owners offer complimentary estimates and use a commercial estimate truck and a residential estimate truck to do so.
Provide detailed directions to your location
We are located at 153rd and Metcalf. The main intersection is 151st and Metcalf; Go South down Metcalf to you see 153rd St head East on 153rd you will see some unmarked glass buildings on your left. We are located in the building with the Bock's Steam Star sign to your left and 6736 on the front door. Our exact address is 6736 W 153rd St. in Overland Park, KS 66223. We sale consumer products you may purchase in our office.
What type of payments do you accept?
We accept cash or check or credit cards such as Master Card, Visa, or Discover.
Which areas do you service?
We service the Greater Kansas City Area.
Who owns your company or runs daily operations?
Brian Bock and Bryan Renyer are the owners and operators of our company. Brian Bock manages the office and offers residential estimates. Bryan Renyer manages our shop and crews and offers complimentary commercial estimates.
What are your hours of operation?
Our office is open Mon.-Fri. 8:00 AM-5:30 PM. We run crews from Mon-Fri. 9:00-5:30 or when their last job ends. On Saturdays our crews run 8:00 AM till the end of their last job.